IT Support (Internal)

Responsibilities

• IT Infrastructure Expertise/ Technical Support
• Cloud Competency
• On-Premises Server Implementation
• DevOps
• System Administration
• Collaboration & Training
• Documentation & Compliance

Qualification

• Bachelor’s degree in Information Technology, Computer Science,
  or a related field.
• Minimum GPA of 3.0, Maximum 30 years old.
• Strong analytical skills. Quick and timely problem-solving skills.
• Ability to work efficiently as part of a team.
• Good skills and knowledge in software, hardware, and network
  management.
• Willingness to work on-call or during non-standard hours,
  if necessary.
• Demonstrated ability to adapt to new technologies and tools
  quickly.
• Strong experience with CI/CD tools like Jenkins, GitLab CI/CD,
  or GitHub Actions.
• Hands-on experience with containerization and orchestration
  tools (Docker, Kubernetes).
• Hands-on experience with AWS services such as EC2, S3, RDS, and IAM or
  other similar cloud platform.
• Expertise in on-premises server management, including VMware, Hyper-V, and Windows
  Server.
• Familiarity with network infrastructure, including LAN/WAN, VPN, and VLAN configurations.
• Familiarity with IT service management tools like JIRA.
• Basic understanding of SQL and database administration.
• ITIL Foundation Certification (good-to-have).
• Cloud certifications (e.g., AWS Certified Solutions Architect, Microsoft Azure Administrator).
  (good-to-have).
• CompTIA A+, Network+, or equivalent certifications. (good-to-have)